Terms & Conditions

Acceptance of Terms

By visiting our website, booking an appointment, or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

Services

Redline Mobile Detailing provides mobile auto detailing in Louisville, KY and surrounding areas, including full detail, interior detail, ceramic coating, paint correction, headlight restoration, and add-ons. Service descriptions on our website are general; final scope and pricing are confirmed at booking.

Booking and Scheduling

Appointments are booked through our online booking system or by contacting us. You agree to provide accurate contact, vehicle, and address information.

You must ensure our team has safe access to your vehicle and, where needed, access to water and electricity at the service location. We may reschedule if conditions (such as severe weather) prevent safe or quality work.

Pricing and Payment

Prices depend on vehicle size, condition, and selected services. Vehicles that are excessively dirty or need extra work (such as heavy pet hair or stains) may require an additional charge, which we will discuss with you before proceeding.

Payment is due upon completion of service unless otherwise agreed. We accept the payment methods offered at booking.

Cancellations and Rescheduling

Please give us as much notice as possible if you need to cancel or reschedule. Repeated late cancellations or no-shows may result in a cancellation fee or refusal of future bookings.

Vehicle Condition and Personal Items

Please remove valuables and personal items from your vehicle before service. We are not responsible for lost or damaged personal items left in the vehicle.

Existing damage, wear, or defects (such as swirl marks, deep scratches, rock chips, failing clear coat, or stained or worn upholstery) may limit results. Some stains, odors, and paint imperfections cannot be fully removed. We do not guarantee any specific result.

Ceramic Coatings and Paint Correction

Coating longevity and paint correction results depend on the existing paint condition, the product used, and how the vehicle is cared for afterward. Follow the aftercare instructions we provide. Coating warranties, if any, are provided under the terms given at the time of service.

Satisfaction and Claims

If you are unsatisfied with any part of the service, contact us within 24 hours of completion so we can make it right. Claims of damage must be reported promptly, before the vehicle is driven extensively or serviced elsewhere.

Limitation of Liability

To the fullest extent permitted by law, Redline Mobile Detailing is not liable for indirect, incidental, or consequential damages arising from our services. Our total liability for any claim is limited to the amount you paid for the service in question.

Text Messaging

By providing your phone number, you may receive text messages about appointments, confirmations, reminders, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our Privacy Policy for details.

Website Use and Intellectual Property

All content on this website, including logos, text, and photos, belongs to Redline Mobile Detailing and may not be copied or used without permission.

Governing Law

These terms are governed by the laws of the Commonwealth of Kentucky.

Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date.