Privacy Policy
Effective date: October 9, 2026
Redline Mobile Detailing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request our services, book an appointment, or communicate with us by phone, email, or text message.
Information We Collect
We may collect the following information when you interact with our business:
- Name, phone number, and email address.
- Vehicle information and detailing service preferences.
- Service addresses and appointment details.
- Messages, inquiries, and customer service communications.
- Information you voluntarily provide through our website forms or booking system.
How We Use Your Information
We use your information to:
- Schedule and manage detailing appointments.
- Send appointment confirmations, reminders, and service updates.
- Respond to questions and customer inquiries.
- Provide estimates, invoices, and customer support.
- Request feedback and reviews.
- Send promotional messages when you have provided the appropriate consent.
- Improve our services and maintain business records.
SMS/Text Messaging Privacy
If you provide your phone number and consent to receive text messages, Redline Mobile Detailing may send you messages regarding appointment scheduling, confirmations, reminders, service updates, customer support, and promotional offers when separately authorized.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that are necessary to deliver messaging services or as otherwise required by law. We do not sell your SMS consent information.
How We Share Information
We may share necessary information with trusted service providers that help us operate our business, including appointment scheduling platforms, customer management systems, payment processors, and communication providers. These providers may process information on our behalf to deliver the services requested.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.
These disclosures do not authorize third parties to use SMS opt-in data or consent for their own marketing purposes.
Data Security and Retention
We take reasonable steps to protect the information we collect against unauthorized access, use, or disclosure. We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.
No method of electronic storage or transmission can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and business recordkeeping requirements.
You can opt out of SMS communications by replying STOP to a text message. You may also contact us directly to request assistance.
Third-Party Services
Our website and booking processes may use third-party platforms to process appointments, forms, payments, and communications. Those platforms may have their own privacy policies governing their services.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
Redline Mobile Detailing
Email: redlinedetailing614@gmail.com
Phone: (502) 427-6871
For questions about this Privacy Policy or how your information is handled, contact us using the information above.